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Adkwik Industrial Supplies is committed to ensuring your personal information is kept secure. This policy relates to how we collect and use your personal data.
What information do we collect?
- Information is collected when you register or place an order. You will be asked to provide:
- Information is collected on how you use our website(s)
How do we use this information about you?
Process and communicate your order(s)
Contractual – Between you and us. It’s our obligation.
Send you information on products, services and special offers including free gifts.
Legitimate Interest – Giving you better service and improving our customer data base.
Review order history
Legitimate Interest – Ensure we provide the best service and products
Data from Site browsing
Legitimate Interest – We monitor to ensure our digital platforms are giving you the best experience.
Contact you regarding a review about our company or product
Legitimate Interest – We use this feedback to improve our company and service
Do we share your information with others?
We do not and will not, sell any of your personal data to any third party – including your name, address, email address or financial information. This is critical to ensure we earn and maintain your trust.
However, we may disclose your personal data to the following categories of companies to ensure we are able to provide you are our services.
How long do we keep your data for?
We will retain a record of your personal information. We do this in order to provide a high quality service. Your data is stored in accordance with regulations and law and we do not retain it for longer than necessary.
You have a number of rights as to your personal data. Some
are listed below, there are others that are more complex and not all rights
have been included
If you make requests regarding your personal information we retain the right to request for ID to protect you as an individual.
How can you contact us?
Phone: 01223 412373 and speak to our great customer service team
Post: Adkwik Industrial Supplies, 57 Ditton Walk, Cambridge, CB5 8QD
Contact us via our website: www.adkwik.co.uk
You also have the right to lodge a complaint with the UK regulator, The Information Commissioner. Go to www.ico.org.uk.concerns to find out more.